• IT Support Technician

    The technician maintains the enterprise computing environment by resolving the issues clients face when using computers and the network. An IT technician often troubleshoots on-site computer software or hardware issues. In the field of information technology, the support technician performs an essential task to maintain the computer systems and enhance the desktop support. They also look into day to day operating systems issues for better productivity

    Customer support, either internal or external, is of top priority for any IT Support Technician.

    Job responsibilities include the following day to day duties:

    • Identify and resolve software, hardware, and operating-system issues
    • Track and log IT incidents and their distribution across the network
    • Configure and install new IT equipment
    • Provide training to users and customers

    Get more info: IT Support Technician

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